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FREQUENTLY ASKED QUESTIONS
How do I choose the right size when shopping online?
All products have a detailed explanation. If you have difficulty choosing, you can contact the technical support team.
What is your return policy?
If you are not satisfied with the product due to a clear defect, you can return it within 7 days, provided that it has not been used. This does not include clothes, and sending a picture of the product explaining what the defect is.
How long does shipping take?
Shipping usually takes 14 to 30 business days, depending on your location. It will cost from 25 Aed to 50 Aed depending on the delivery location.
Can I send my order as a gift?
Yes, we offer a gift option at checkout where you can include a personalized message and have your order beautifully wrapped for the recipient. It will cost 50 Aed for wrapping.